Suburban Guerrilla

Suburban Guerrilla:
"Many consumers have developed any number of tricks for reaching a sentient being. Mr. Weinstein and others have discovered a number of techniques for outwitting the automation to reach a human, especially when confronted with the labyrinthine menus that accompany most phone-based systems. "

I always try to tell HL&P that I've just made a payment of over $1,000,000. That gets me to a live person pretty quick.